Complaint Letter for Bad Customer Service

One aspect of the growth of technology is that man has become a working machine but on the other hand, it has also facilitated the man. Everything is available on door steps and you do not need to specially go out for shopping. Just the requirement is to log on the requisite website and book your order, pay online or cash on delivery but you can have anything without any trouble. Your order is confirmed through a phone call and if there is any change that can also be facilitated. But all that need is strong working to flourish your business. For example, it is not done with only with the web page; you need to have a motivated staff that is caring for the customer services, timely delivery of items, updating the web page. All the efforts are futile without providing the best customer services. If the complaints or quarries of customers are not answered timely then stunning web page cannot do anything to prosper the business. This is why most of the websites have complaints icon or email address to use it in the case of bad customer services.

Complaint Letter for Bad Customer Service

 

Dunn Hawkins

Block 25C, Fifth Arcade Avenue, San Francisco.

16th June 2017

 

Mr. George Wheelock

ABC Internet Services

34 St, Sea View Avenue, San Francisco.

 

Dear (Recipients Name),

I hope you are fine. I am writing a complaint letter with great concern of your bad customer service. I am your customer since you started your [internet providing services]. I had ordered a WIFI router last week and it was written on your website that it will be delivered within two working days. But it’s been a week that I have not received it. When I used to call at customers helpline number, their respond is very rude and instead of helping attitude they always advise for the patience. Now, I am compelled to undo my order due to bad customer services and I will write the remarks on a social column of your website also. I hope you will focus on the highlighted issue.

Looking forward to your response.

Sincerely,

Dunn Hawkins

 

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Complaint Letter for Bad Customer ServiceComplaint Letter for Bad Customer Service

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