Notification Letter of Damaged Product due to Bad Packaging

Packaging and parceling require utmost care. From the hands of the seller to the hands of the buyer, orders do not always reach safely. Sometimes, due to carelessness, what the buyer receives is a damaged or broken product. Most commonly the reason is improper packaging. A wooden jewelry box can be packed into foil or packing sheet but a china dish decoration piece certainly needs more care and a proper safe box to be packed. The seller is responsible for compensating if his buyer receives a damaged product while the reason is improper packaging. A complaint or notification letter can be written for this purpose to draw the attention of the seller towards the matter and to ask him for compensation. Proof photographs can be sent along with.

Notification Letter of Damaged Product due to Bad Packaging

 

[Your Name]

[Address]

[Letter Date]

 

[Recipient’s Name]

[Address]

 

[Subject: Subject of Letter] -Optional-

 

Dear [Recipient’s name]

I have just received the parcel of my ordered product. I had ordered a 6 piece glass plate set from your online store. I was waiting for the parcel with excitement. To my utter disappointment, today when I opened the parcel happily, my happiness turned into sadness. All 6 plates were broken. I took the photographs of how the plates looked when I opened the parcel and am sending to you as a proof. I’m uncertain of the reason but my guess is that the product was damaged due to improper packaging. The plates were wrapped in a foil and there was no packing other than that. You should have packed it properly in a box to avoid such damage. Since I am not responsible for this loss as this happened due to your carelessness, I am sending this parcel back and request you to deliver a fresh piece to me within this week.

Sincerely,

 

[Your Name]

[Your Title] -Optional-

 

Download Details:

 

Notification Letter of Damaged Product due to Bad PackagingNotification Letter of Damaged Product due to Bad Packaging

Size: 28 KB Word .doc File 2003 & later
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Size: 160 KB PDF File
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[personal use only: Not for Resale & Distribution]

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