Letter Notifying that Wrong Seat Covers are Returned

Sample -1 I [title] [name] am writing to you from [org name] in reference to your complaint regarding the [name] seat covers you ordered online on our website on [date]. We have looked into the matter and we are really sorry that the wrong set of seat covers was dispatched. We want to inform you that you can return the seat covers to the address given at the end. We...