Letter Informing Client about Shipment of New Phone

I [title] [name] from [org name] am writing to you in reference to the [phone name plus model no] you purchased on our website on [date]. We would like to congratulate you on your excellent choice. We are the trusted seller of [phone name] for the last [number] of years and are known in the market for original and authentic products, excellent customer service, and great after-sales service.

We have received the payment and will be shipping your new phone within [number] days. We are attaching the warranty and after-sale service information. We would really appreciate it if you could give your feedback on your shopping experience with us on our [website].

Looking forward to serving you again

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Dear Sir,

I am [name], [designation] from [organisation name]. I am writing to you in reference to the [phone name plus model no] you placed an order for, on our [name] store on [date]. As you know, due to high demand the [phone name] was not available and we had entered your name in the waiting list. We would like to give you the good news that it is back in stock and we can ship you your brand new set as soon as [date].

We would like to congratulate you on your excellent choice as this is the most coveted set of this year. We would also like to thank you for trusting us. We are the leading sellers of [phone name] in this region and offer the best deals and after-sale services in the market.

Since you have already deposited the due amount, we will be shipping your new phone within [number] days. We are attaching the warranty and after-sale service information. In case of any query, please feel free to contact our [designation] from our [department name], Mr [name]. You can get in touch with him at [phone number] or send an email at [email address].

Looking forward to serving you again.
Yours sincerely,


The notions of buying, purchasing, and shopping have greatly changed in recent decades. Shopping is no more to be done by yourself after taking a two miles drive to the shopping mall. The online buying system has made things so easy. It is as simple as ordering things online by filling in your details and the item is delivered to your home. Payments are either made online or at the door to the delivery man.

Some companies when they sell products to their online customers, inform them about the delivery via letters. This way the client is informed that his ordered product is on its way and if he doesn’t receive it in the expected time, he can complain about it.

This letter given below is used to inform a client about the shipment of a new phone.

Letter -3

Dear (Recipient’s Name),

This letter is to inform you that your order has been delivered. The phone [enter brand and model] that you had ordered on [enter date] is now on its way to your home. This is one of our most selling products with 100% positive feedback from our customers. The features of this phone include [enter features]. We are sure that you’ll enjoy your experience with your new phone. Thank you very much for being our valuable client!

Note: In the case of non-delivery, please inform us on our toll-free number [#].

[Senders Title] -Optional-

Letter Informing a Client about the Shipment of a New Phone

Size: 15 KB Word .doc File 2003 & later

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