Hotel Guest Services Apology Letter

Letter -1 I [title] [name] from [name] hotel am writing to you about your stay at our hotel from [date] to [date]. I wanted to apologize for the inconvenience you faced while staying with us. We understand that you had reserved the rooms facing the beach but when you reached the hotel we couldn’t give you those and you were given room [number] and [number]. As we had informed you...