An Inquiry Response Letter

Inquiries arrive at the person when he is asked to provide more information about the products or services. Usually, the service representatives working in any organization are given the task to respond to all the inquiries they receive.

There are many ways to which the inquiries can be responded, however, the best way to respond is to write an inquiry response letter. In order to put a good impression on people, it is important that you respond to all the inquiries on time and with a perfect explanation to make your response successful. You should know in advance how and when you should respond to the inquiries.

The letter responding to the inquiries should be written in a professional way without any ambiguity. A good impression is the most important part of the inquiries if you want your business to be succeeded. The best way to respond effectively is to provide all the necessary information to the customer which he has asked for.

Responding to the inquiries of the customers on time makes them feel how valuable they are. If you have the capability to answer each inquiry of the customers in the form of a letter, the customer will always remember your attitude.

The customers also become confident to believe in your abilities to satisfy them. The request of the client should be mentioned in the letter. It is also important to let the reader know how you are going to handle the problem.

You should also give information about the product or the services in which the client is interested. This will not only persuade the client to purchase the product and the product will also be promoted.

The client should be informed about the procedures following which he can place the order. You can also ask them to feel free to contact you in case they have any questions related to the product. The letter should not be too long. Try to convey everything in detail in a precise way.

The language of the response letter should be simple so that a simple person who does not have enough knowledge about your business can understand everything easily. The letter should be ended on a positive note.

An Inquiry Response Letter -Sample

Dear [Recipient’s Name],

Thank you so much for your inquiry regarding [product name]. We are very glad to receive your inquiry. We have attached various plans and services which are associated with the product you want to purchase. If you want to get the details in person, we will send our representative to you who will explain each and everything to you.

We will give you a call within the next few days when we would like to have an appointment with you. In case of any difficulty, you can also call us at [phone number] to make things clearer. We will be happy for running a business with you.

[Your Name]

Response Letter to Termination of Employment


Re. Employment Termination Response

Dear Sir/Madam, I am [NAME], former [DESIGNATION] of the [COMPANY]. This letter has been drafted as a response to my unanticipated termination from the company. My termination has been made without communicating the intention of termination to me. Later, I was told the reasons on the account of which termination was made. The reasons communicated are irregularity at work and failure to hold projects.

I have been working in this firm since 20XX and it has been [X] years working here. I joined the company as a [DESIGNATION] and later, I was promoted to the position of [POSITION]. I have always worked hard and remained dedicated and professional towards my work.

On [DATE], I received my termination letter from the department of [DEPARTMENT NAME]. There has been no reason mentioned in my termination letter but I was told by the department that the decision has been taken by the Board of Governors after reviewing performance appraisals of the month [MONTH].

I understand your concerns regarding an employee’s irregularity and failure in achieving multiple projects. I accept my fault and accept my termination letter. I was going through some issues in my personal life; therefore, I was unable to put up with the hectic schedules at work. Being mentally upset due to the prevailing problems, I could not focus on the ongoing projects. On my designation, I share most of the responsibility for the failure of the project’s achievements.

I have enclosed all the necessary documents for the payment of my remaining dues. I appreciate your coordination during my stay in the company. Indeed, I am thankful to you for providing me the opportunity to work with one of the best teams and extending my knowledge and experience. Thank you.

Size: 16 KB Word .doc File 2003 & later


Re. Response Letter on the Termination

Dear Sir/Madam,

 This letter is regarding my termination from the job of [POSITION]. I have been working here since 20xx as a […] but I received my termination on [DATE]. On having my termination on the table, I would like to explain the imperatives that caused my termination. The reason behind this response letter is solely to explain and not to get the retribution of the termination.

As I have been terminated on the account of being accused of malpractice in the contract agreed between [COMPANY] and [COMPANY] to get personal monetary benefits. As I have been working here for [X] years, there is no record of such malpractice on my end as I have always been honest, dedicated, and professional. I have always been called a man of principles. Sir/Madam, I have never compromised my working ethics.

As I remained on a week’s leave from work, I believe, some malpractice was made during my absence from the office. I accept my negligence in not reviewing the contract report. Therefore, I already have accepted my termination. I only intend to dissolve the questions arising from the termination on the account of my honesty and professionalism.

In case of further discussion of the matter, you can contact me on the given numbers. Thank you.

Size: 16 KB Word .doc File 2003 & later

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