Letter to Cancel Contract for Poor Workmanship

When service providers hire employees, they ensure their employees are qualified and competent enough to meet the customer’s needs. At the same time, some contracts are canceled because people no longer need them or find a better service provider. Many agreements are canceled due to poor workmanship provided by the contractor or service provider.

Since one has to pay for the work being done, he is concerned about the quality of the work. A cancellation letter can be written to the contractor if one is not satisfied with the services being provided.

It is, however, essential to maintain an ethical tone and provide a reason for canceling the contract, so that if higher authorities are unaware of the type of work their agents are doing, they may investigate the matter to address the issues.

#1

#2

I am writing to inform you that I wish to cancel your service contract with immediate effect. I am not satisfied with the quality of work your crew has been doing in my apartment.

I gave your company full responsibility for renovations and paint changes in my apartment, and you had full access to my place for three days. I moved away for some time to give your crew space to do the work in peace.

However, I am deeply disappointed to see the work progress so far, based on pictures sent by one of my friends. The paint job was done extremely poorly, and patches of paint can be seen that are a different shade from the rest of the wall. My friend who took the pictures was informed that the work on that wall has been completed. Therefore, that patchy state of the wall was the product, which is hugely disappointing.  

In addition, there are paint splatters all over my furniture and other belongings. Your crew did not bother to cover my belongings before beginning the job. I am distressed by the situation at my apartment, and I will be returning tomorrow for a meeting with you in person.

I am aware that another day of service remains; however, I do not wish to continue with your company and would like to cancel my service contract immediately. I look forward to meeting with you upon my arrival to discuss this in detail.

Regards,

#3

I am writing to express my concerns about the quality of service your company has provided me. I wish to cancel the service contract with your company due to poor workmanship. I hired your company’s services for cleaning and disinfecting my apartment, as it had a bug infestation.

I regret to inform you that, despite two visits from your company, the infestation has still not been cleared up. There is a strange smell that is constantly present in my apartment, and the bugs are still there as well. The smell of the chemicals is of great concern to my family and me, as it is a health hazard to us. In addition, the bugs seem to have become more active, as we can see them during the day, too, as opposed to only emerging at night.

I am not satisfied with the workmanship of your company and would like an explanation for this. I would like to invite you or any of your company’s officials to visit my place and see the problem firsthand. I have contacted another company that will deal with the bugs using their methods.

They will start their work on Wednesday, so I kindly request that you please collect your chemicals and other belongings from my apartment. Do let me know when we can have a one-on-one meeting to discuss the termination policy and payments in detail.

Thank you and regards.

#4

Dear [Recipient’s name]

I’m sorry, but my hopes have been shattered by the quality of work provided by the [Hook & Shook] plumbers. Two of your employees are working at my house to fix the sanitation issues.

Let me tell you, while they were completing the work on the ground floor and moving to the first floor, the water again started leaking from the pipes on the ground floor. They are working, and the issues have started coming back again. What can I expect for the coming weeks? More leakage has begun than it was before, and if this continues, I fear I’ll be floating in a flood soon.

For all these reasons, I find that I have no alternative but to cancel my contract with you. Please call your men back, as I need to find an alternative service to resume the work. Thanks!

Sincerely,

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