Complaint Letter for Return Policy

Advertisements are shown on the media to attract customers and all the features of the product are highlighted so precisely that viewers are forced to think about the said product. These features are elaborated such as this is the best product than any other company. Moreover, these advertisements include attractive sale packages, warranty, guarantee, and home delivery along with return policy. The viewers are brainwashed with these catching packages but terms and conditions reveal the truth. For example, the warranty is on valid for fixing certain components of the items and return policy is valid if the box is not open or tag is not dismantled. Therefore, it is always advisable to read terms and conditions first then you need to believe on the advertisements or salesman charming words. However, if a problem arises then one’s should avail the warranty or return policy after reading the terms and conditions. If the company is not fulfilling its promise about warranty or return policy, then a complaint letter can be written to it.

Complaint Letter for Return Policy

 

North Side Apartments
Brody Abraham
Block 14B, Alexander Avenue, New Mexico.

July 14th, 2017

Mr. Marco Roberto
Chase Supermarket
23 St. Crystal Avenue, New Mexico.

Dear [Recipients Name],

I am a regular customer at your supermarket and I had bought almost all the home appliances from the same store. But this time I am very disappointed to inform you that your return policy is totally failing to act like you advertise the products. I bought a kitchen oven yesterday and it was freely delivered to my home. I opened the box and tried to install it in my kitchen but its size was larger than the required. I deliberately asked the salesman that I am not sure about the size where it needs to be installed and he said very confidently that we have a return policy and you may return it to get another one. But it was not returned due to the box was opened. It is my humble request that does not make such return policy that gives no benefit to the customer.

Sincerely,

Brody Abraham.

 

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Complaint Letter for Return PolicyComplaint Letter for Return Policy

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