Disagreement Letter Regarding a Mistaken Bill

You could be billed twice or thrice, billed half or could totally be left untouched by the billing authority even when there were dues to be paid by you. These all are mistakes since to err is human. Disagreement regarding billing can either be made face to face or by sending a letter of disagreement to the relevant authorities. In order to write a proper letter of this genre it is important that;

  • The matter in detail is discussed in the letter
  • Explain how and why you disagree with the billing
  • Attach relevant documents if necessary i.e. past bills etc.
  • Suggest a solution/compensation


Disagreement Letter Regarding a Mistaken Bill


[Your Name]


[Letter Date]


[Recipient’s Name]



[Subject: Subject of Letter] -Optional-

Dear [Recipient’s name]

Since your company is an internet service provider (ISP), I have been taking your services from the last 5 years. The service has overall remained excellent and therefore I have no complaint to make regarding that. However, there is something that I have to take into your account about my last bill. I have received a bill of –$ because the package mentioned on the bill is of [4 MB] while I am on a package of [2MB] and not [4 MB]. With this 4MB bill, I shall have to pay double than what I pay usually. I am uncertain why my package was changed without notifying me. Because the action was taken without taking my agreement, I disagree to pay this bill for 4MB and will only pay for 2MB. You are requested to change my package back to 2MB if it has been switched to 4MB and also fix the errors in the billing records. I shall be grateful to you for this. Thank you!


[Your Name]

[Your Title] -Optional-


Download Details:


Disagreement Letter Regarding a Mistaken BillDisagreement Letter Regarding a Mistaken Bill

Size: 25 KB Word .doc File 2003 & later

Size: 235 KB PDF File

[personal use only: Not for Resale & Distribution]

Umar Ilyas

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