Letter to Cancel a Water Service Contract
Service contracts can be canceled anytime a customer wants. There can be diverse reasons why a customer would want to cancel his contract. He would do so if he finds a better service provider, he is not happy with the services or he no longer is in need of the service. Remember that cancellation letters are not disclaimer or insult letters. They should better begin with gratitude for the service provider for his services.
It includes the information regarding cancellation and the reason why the cancellation is being made. If the reason for cancellation is unpleasant, the tone of the letter should be kept in control and it is recommended to suggest to the service provider how he can improve his services.
This letter can be used as a cancellation letter for the water service contract.
1-
I am writing this letter to inform you that I wish to cancel our water service contract with your company ‘Pure Life’ with effect from February 20XX. We have availed of your service since January 20XX and have been satisfied so far. For the past two months, we noticed a strange white deposit in our water bottles. We reached out to you regarding our concerns, but you told us that it is normal to see a white deposit on bottles and it is nothing to worry about.
We had the water checked through a water testing laboratory at National Research Centre and found out that the water contains excessive amounts of minerals that settle at the bottom. Due to this reason, there is a white deposit at the bottom of the bottle which we have been noticing for a while now.
We have enjoyed a good business relationship with you guys for quite a long and never had problems with your company’s water. However, due to this white deposit issue, we do not wish to continue with this anymore as we are not satisfied with this.
All our bills are paid up till now and you can confirm that at your end too. We request you to take care of all the formalities for the cancellation procedure and let us know if any further information is needed from our side. Thank you for your continued cooperation with us.
2-
This is to inform you that we want to cancel the water service contract with your company. Please consider January as the last month of our contract and cancel it with effect from February 20XX.
We had to make this decision as our office is being moved to another city and therefore, we cannot continue with this service as according to your website, you do not deliver to that area. We have paid our bills up till December and the only bill for January is left which we shall pay in a few days. In case any other formalities need to be fulfilled, please let us know so we can sign any necessary documents before we move to the new location on 1st February.
We wish to let you know that we have had a fruitful business collaboration with your company and have enjoyed this partnership. We hope that your company will start intercity delivery so we can resume your service in the new city as well. We were very satisfied with your service and the quality of water that you provide.
You have always made sure to make our deliveries in a timely manner and have always provided pure and clean water. We appreciate your business ethic and have recommended you to many of our friends and family. Thank you for your continued support and cooperation with us. We look forward to your response.
3-
First of all, I would like to thank you very much for the mineral water services that you have been providing at our office. You never disappointed us so we never had to complain about anything. Since our annual contract is ending this [June] I want to inform you that we will not be continuing the contract this time.
The reason for the cancellation of the contract is that we have installed modern technological water filters at our office and we will no longer need to order drinking water from outside, therefore, canceling the contract for water services. The bill for the June services will be paid on the 15th as always.
Once again thank you very much for the excellent services that you have provided in all these years.
