Category: Customer Services

Shipping Delay due to COVID Messages 0

Shipping Delay due to COVID Messages

1- Dear customer, it is with great regret that we would like to inform you that the shipment for your order ABC1234 has been delayed for 5 working days because of unpredictable COVID circumstances. We apologies for this inconvenience and hope you will bear the delay with us. We, however, assure you that the quality will not be affected because of this. Thank you for your cooperation. 2- Respected customer,...

Letter to Inform Customer for Late Delivery due to COVID 0

Letter to Inform Customer for Late Delivery due to COVID

Being in the services business is not an easy task. You need to be very careful with respect to what kind of finished product you are to deliver to your respected client and also the time is taken for delivery. Delivering on time adds a lot to your reputation. People speak good of you whereas if you deliver late then people do not wish to hire your services. But apart...

Letter Informing Customers of Price Increase 0

Letter Informing Customers of Price Increase

Any business agency or a corporation can write this letter to their clients in order to notify them of the price increase of a relative product, stating the effective date and upraised cost of that product. The customer is given the assurance of not failing the company’s standard and giving the best services on behalf of the team members. Moreover, evident reasons for upraised costs are justified that may be...

Bad Customer Service Apology Letter 0

Bad Customer Service Apology Letter

Service industries have to be very keen on the services they offer to their clients. The clients deserve the best service in exchange for the money they pay. Uncertain circumstances can result in poor services being offered to the clients. Writing an apology as a result of a bad service is very important. The best way is to write an apology as soon as you find out that a problem...