1. My name is [name] [designation] from [telecom company name]. I am writing to apologize for the inconvenience you faced on [date]. As you know that due to the storm there were very strong gusts of wind and a very heavy downpour of rain which damaged our infrastructure resulting in no signals. The cell phone and internet services were completely shut down and we fully realize that this made a...
1. I am [name] from [hotel name] and I am writing to you about the incident that took place on [date]. We understand that you had booked room number [number] in our all-inclusive resort in [location] on [date] but when you reached the resort, you were told that the room you had requested for, is not available. We want to apologize for this mishap. It was a case of double...
Service industries have to be very keen on the services they offer to their clients. The clients deserve the best service in exchange for the money they pay. Uncertain circumstances can result in poor services being offered to the clients. Writing an apology as a result of bad service is very important. The best way is to write an apology as soon as you find out that a problem has...
1- Dear customer, it is with great regret that we would like to inform you that the shipment for your order ABC1234 has been delayed for 5 working days because of unpredictable COVID circumstances. We apologies for this inconvenience and hope you will bear the delay with us. We, however, assure you that the quality will not be affected because of this. Thank you for your cooperation. 2- Respected customer,...
Being in the services business is not an easy task. You need to be very careful with respect to what kind of finished product you are to deliver to your respected client and also the time is taken for delivery. Delivering on time adds a lot to your reputation. People speak good of you whereas if you deliver late then people do not wish to hire your services. But apart...
Any business agency or a corporation can write this letter to their clients in order to notify them of the price increase of a relative product, stating the effective date and upraised cost of that product. The customer is given the assurance of not failing the company’s standard and giving the best services on behalf of the team members. Moreover, evident reasons for upraised costs are justified that may be...
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