Complaint Letter for Clerk’s Rude Behavior
Behavior is the most vital part of a person’s personality. Personally, or professionally one’s life revolves around how he behaves. Firstly, our behavior is built with the brought up by our parents. In this phenomenon, the environment of the home also matters a lot. Secondly, our educational career also influences a lot of our behavior. Good behavior adds grace to personality. A person with good manners is esteemed in every walk of life.
A person with good manners and behavior knows how to cope with tough situations. Such kinds of people never lose their temper in hard situations. In contrast, a person who is ill-mannered is always hated by society. And people try to avoid the company of these kinds of people. In short, one must try to be as polite as he can both personally and professionally. When some rude behavior is being observed in the work environment, a complaint or warning can be given to be careful in the future.
1-
I am writing to register my complaint against the clerk in the finance department of your hospital. I am a patient with Diabetes and I have to come to the hospital every month to get a refill of my medicines. Traveling this far, waiting in the line to see the doctor only to have the prescription filled then waiting in line to get my medicine; all this is very tiring for me so when I was told about the option of telemedicine, I wanted to explore it.
It was with this intention that I approached the information office but the clerk on duty was very rude. At first, he was busy on his mobile and he kept on talking on the phone. He was on a personal call despite a long line of patients waiting for his attention outside the window.
After waiting patiently for ten minutes, I interrupted him and told him to discuss his family gossip in his own time and pay some attention to the ever-growing line behind me. He became extremely discourteous and started shouting at me. He would not even listen when people behind me tried to make him see that I am an old man and a patient who is extremely tired after traveling and waiting in lines all day.
I felt insulted and very upset by this entire interaction and preferred to leave and go back home instead of any more argument as I had no energy left to fight it out with an uncouth man but when I got home I realized that if I do not report this incident, this person would be rude to someone else and another patient would have to suffer his rudeness and uncouth behavior like me.
Please reprimand this clerk in the strictest manner and teach your staff how to deal with patients. Looking forward to strict action by you
2-
I am writing to report the incident which took place on [date] in your school’s clerk office. My children are students in your school in grade eight and grade seven. Due to some family emergency, I went out of town with my family three months ago. Before we could come back lockdown was imposed and we were stuck in there. In all this, we could not pay my children’s school fees.
When I finally got back and I came to the school to collect my children’s fee bill the clerk added a late fee fine equivalent to two months fee. When I objected to that he became very rude and started insulting me in front of everyone present. Our argument lengthened and the clerk created quite a scene. It was a very embarrassing incident. I could not have imagined such insolence and boorishness.
You should train your staff members on public dealing. My children have been studying in this school for a long time. I have always paid their dues on time. In fact, we have always contributed generously to school be it the renovation of the auditorium or the new squash courts. Needless to say, I am very disappointed, if this is how your staff deals with people what would the students learn by watching them, as you are well aware that children learn by example, not by fancy lectures.
Looking forward to a strict reprimand of this clerk and generally a better behavior of school staff towards us parents.
I hope you would investigate this matter urgently.
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James Darwin
56 St. Red Star Avenue, Florida.
July 29th, 20XX
Mr. David Wheelock
The City School.
15 St. Crest Avenue, Florida.
Dear [Recipients Name],
I am hereby to complain about the rude behavior of your clerk. Yesterday, I came to the school for taking the registration form for my son. I became a victim of your clerk’s rude behavior. When I entered the reception to ask about the registration form, he responded much rudely. He was busy gossiping and eating. He said so rudely that come after twenty minutes.
I kept on insisting give me the forms as I took a half-hour short leave from my office. He just shut the window in the end and made me wait for an hour. Even after an hour, he did not open the window. And I went back without the form. I am much annoyed by his behavior.
I request you to take strict actions against him. This behavior is not acceptable from an educational institution where the basic motto is good manners. I request you to give grooming classes to your employees.
Sincerely,
James Darwin.
