Complaint Letter about Food Quality

The quality of food is the main subject of concern. A healthy diet is attributed to the quality of food. Food quality management is obliged to maintain and control the food type that is being delivered to the consumers. The weather and climatic changes have a strong effect on food quality.

In addition, fruits and vegetables are best to consume in this season. Preserved fruits and vegetables affect the quality of food. The human body is easily prone to get affected by contamination or bacterial effects of any kind of food.

Many times, it happens that if we eat some food that is not fresh, we get food poisoning. Sometimes, restaurants also deliver low-quality or spoiled food that has adverse effects on the health of a person. The ingredients, packaging along labeling are important regarding food quality. When someone faces the issue of spoiled or poisonous food, he should make a complaint to the food authority. Also, he can make compliance to the providers of that food to make them aware and careful in the future.

1-

I [name] am writing to complain about the quality of food your catering service delivered at my daughter’s birthday. We had booked your premium package and paid a hefty sum expecting a certain quality and standard.

The first issue we faced was the very late delivery of the food. Our guests were here and the birthday party had started and the food had not been delivered. When you finally delivered the food we were very disappointed to find that the quantity was much less than expected. We served the food immediately but it was already cold and it was very embarrassing for us as hosts.

After heating everything, when we served the food, everyone started complaining about the taste. The savory dishes were either too salty or totally bland. The sweet items were too sweet. All the fried stuff had become soggy due to reheating. Had you delivered on time, at least this issue could have been avoided?

You have truly let us down. We had heard about your excellent service and hence paid you higher than the market rate but the food delivered was very substandard and we were embarrassed in front of our guests who hardly ate anything.

Please look into this matter and reprimand your staff as this kind of service is sure to bring a bad name to your company. Looking forward to swift action and improvement in the quality of food in the future.

2-

I am writing to complain about the food quality of your buffet dinner yesterday. My family and I visited your restaurant located in the posh locality of [area name].

We had seen the advertisements all over the city claiming that yours was the best buffet in town. We had such high hopes as we are frequent visitors and like the food in your restaurant otherwise but we were shocked to see the pathetic food quality in the buffet. The presentation of the food was very unappealing. It was just piled up and kept falling down the sides of the serving dishes. That was the first thing that turned us off.

The next issue was the taste. The food was very bland and felt stale. Particularly the fried items were soggy and it was clear that they have been repeatedly reheated. We hardly took a bite of everything and left as the food was inedible. My wife started vomiting at midnight and her condition worsened till morning. The doctor said it was food poisoning. Although we cannot be sure the only thing she had eaten prior to that was at your restaurant.

Please look into this matter seriously as it is like playing with people’s health and can cause serious harm if not improved.

3-

Afro Care Company
Chris Mc. Dave
24 St. Town Avenue, Carson.

Yesterday we had dinner at your restaurant. This dinner was arranged by [X] for [Y]. I am extremely disappointed with the consequences. My boss was simply amazed at the food quality. As it was a family dinner, food quality was the main concern. Three of the kids got severe illnesses after reaching home. And the doctor diagnosed that the food was contaminated that lead to infection in the kids.

My boss is much angry about the choice of restaurant. Based on the architecture and decoration of your restaurant, I thought it to be the best in food quality. But, you just disappointed us. I request you to keep the priority on the quality of food rather than external decoration.

Hope you will be careful in the future.

Sincerely,

Chris Mc. Dave.
Supply Manager, Afro Care Company.