Complaint Letter Against Clerk Overlooked Receipt

Paperwork plays a very important role in our life. No legal action, buying, and selling are completed without paperwork. This is because of the reason that we are required a written proof on many places and we can claim accordingly while showing these proofs.

On the other hand, if we lost our valuable documents then life becomes hell without them and it is a very hectic job to get a copy of that again from the department. That department demands again proof whether the specific document belongs to you or not. This is the reason that one cannot afford to lose these documents or slips.

For example, when you pay the bill then the receipt is the only proof that you have paid the bill, without roll no slip you cannot sit in exams, and without fees, card one cannot go to the academy. Therefore, the importance of these receipts cannot be ruled out and if someone is showing sluggish behavior to provide you the receipt or overlooking it then he may complain accordingly.


I want to register my complaint against Mr. [name], the Head clerk in the registration office of the riding club. I had enrolled my daughter in the riding club and I was told to deposit the registration fees and [month]’s fee in the bank and submit the receipt in the clerk’s office.

This month I got an invoice for the last two months’ riding fee and the registration fee. When I investigated I discovered that the clerk’s office has no record of the fee deposited earlier. The clerks have lost the receipt I had deposited and sent me an invoice again. This is very careless of them and very inconvenient for me.

Please look into this issue as it is bothering me and disturbing my child too as the clerk keeps sending her a new invoice. Please tell the clerk to check with the bank who can confirm the payment made earlier and to be more attentive and not repeat such carelessness again.


I want to register a complaint against the clerk in the finance department of your hospital. My mother was admitted to the surgery department by Dr [name] for the laparoscopic removal of her gall bladder. We deposited all the dues according to the hospital’s SOP on [date] and submitted the receipts to the clerk’s office on [date].

However, when we arrived on [date] hours before the operation, we were informed that the dues were not paid. Upon investigating, it was discovered that the issue was that the clerks had no record of the payment as they had misplaced the receipts. Their negligence caused a lot of inconvenience and undue stress for us as a family and especially for my mother who was already unwell and NPO for the last twelve hours as the doctor had told her to stop eating and even drinking water to ensure that her stomach was empty during surgery.

The clerk then contacted the bank and resolving the entire issue took at least three more hours. My mother’s surgery got pushed ahead to 1 pm, which was very tiresome and painful for her. I hope you realize how bothersome all this is for the patient, who is already in pain and stress due to the disease and scared and apprehensive due to the surgery.

Please reprimand the clerks strictly as this is no joke. Negligence and unprofessionalism are bad in every workplace but when you are working in a hospital, your negligence can cause someone their life and they should be careful in the future. Looking forward to swift and strict action from your side.


Ocean Apartments
David Bullock
Block 15C, Crystal Avenue, San Francisco.

June 24th, 20XX

Mr. Albert Carlos
City Tax Office
15 St. Sun Rise Avenue, San Francisco.

Dear [Recipients Name],

I am disappointed to write you the complaint letter about the sluggish behavior of clerk in the tax department. I had paid the yearly tax fee of my vehicle and provided all the relevant documents for this purpose two days ago, after a long process of tax submission, the clerk returned my documents and I came home. When I came home I checked the documents but could not find the tax payment slip along with my documents.

I called the clerk but he refused to help me and said rudely that he had provided me. I went to his office again and it was found on his table. The clerk is sitting there to aid the public but he is doing the opposite of that. This behavior is totally unacceptable in the future and disciplinary action may be taken against him.


David Bullock.


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