Complaint Letter against Defective Product

There is no perfection in the world. As it is a popular saying “to err is human to forgive is divine.” As human beings can do mistakes and after realizing they fix it. In the same way machinery and products can be defective or faulty. But there are trillions of ways to fix the products and machinery in this advanced technology era.

Nowadays, there is a great facility of online shopping and products delivery at home. But the main flaw concerning the delivery of products is that products are more likely to be defective. Sometimes the policies of online delivery are too difficult to follow. This decreases the sustainability and name fame of online products.

As, in the busy schedule of life; people try to have as much ease as they especially when it comes to shopping. But, it does not mean that it happens always. Some companies and stores provide too much ease of exchange of defective products. Thus, people can easily exchange and replace them. The ease of exchange and replacement creates a trust and name of the company. When someone finds a defective product, they can write a complaint letter for replacement and review. In time complaints are responded much promptly as compared to late complaints.

Complaint Letter for Defective Product

Dear [Recipients Name],

I am writing to complain about the defective product I have received today from your online store. I had heard good reviews about your store many times. So, I have ordered twenty table lamps from your store for my saloon. But, unfortunately only five table lamps are functional. The rest fifteen table lamps are defective and among these fifteen, three are broken. It is totally unacceptable. I have three days check warranty receipt enclosed with the letter. Kindly, replace and re-send the defective lamps. I need in time replacement. The cost of these lamps is much high so the loss is unbearable. As I have only two days left in the opening ceremony of my saloon. Your quick response will be highly appreciated. Thank you for the time.

[Your Name]

Download Details:

Complaint letter against defective product
Complaint Letter against Defective Product

Size: 22 KB Word .doc File 2003 & later

Mobile Version: Polaris Office & Google Docs
Size: 17 KB File

[personal use only: Not for Resale & Distribution]



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